1. This privacy policy sets out how tekku GmbH uses and protects any information you provide when using this website.
2. We are committed to ensuring that your privacy is protected at all times. Any information you provide will be handled in accordance with this privacy policy.
3. We may change this policy from time to time by updating this page. You should check this page periodically to ensure you are happy with any changes.
PERSONAL DATA WE COLLECT WHEN YOU VISIT OUR WEBSITE
4. When you visit our website, we automatically collect certain information about the device you use to access it. This includes information about the web browser you use and the IP address of your internet connection. We may also identify your device using a unique, randomly generated identifier.
5. As you browse our website, we also collect information about the pages you view, how long you spend on them, and which links you click on each page. We may also record which keywords you used to find our website and which third-party website referred you to us.
6. The information we collect about you is referred to as device information. It is not personally identifiable (for example, we do not collect or link your name or address to this device information) and is not stored on our systems for longer than needed to allow you to use our website for its intended purposes.
7. We collect your device information using cookies. These are small data files placed on the device you use to browse the website. Cookies often contain an anonymous, unique identifier (so we know it is your device).
8. Certain cookies are placed on our website in order for it to function. For example, if you add items to your cart, we need to store that information in a cookie. When we place cookies on your device, these are:
– not identifiable to you as a living person, and
– placed only to fulfil the essential functions of an e-commerce website.
We do not ask for your permission before placing them.
9. From time to time, we may use cookies from third-party companies to track and monitor your visits to the website. Sometimes these third-party cookies may contain information that could indirectly identify you as a living person. When we do this, we always ask for your consent before placing these cookies.
10. We may also, from time to time, collect information about your actions on the website and record these actions in log files. This data includes your IP address, possibly the device and browser you used, your internet service provider, and is timestamped with date and time. We only store this information for as long as necessary.
PERSONAL DATA WE COLLECT WHEN YOU MAKE A PURCHASE OR REGISTER FOR AN ACCOUNT
11. If you use our website to purchase any of the goods or services we offer for sale, or if you register for an account on our website (without making a purchase), you may be asked to provide certain personal information about yourself.
12. Information we collect may include:
– Your name
– Your address
– Your contact information (such as your phone number or email address)
– Your date of birth
13. If you make a purchase on our website, you may also be asked to enter your credit or debit card details. You may be redirected to a “payment gateway” website to enter your card details, or you may be asked to enter them directly on our website.
14. Your full credit or debit card details are never stored in our databases. You may be asked whether you would like to “save” your purchase information to check out more quickly in the future. If you save this information, the full card details are never stored in our databases. Instead, we send the full information to our payment processor, which returns a secure “token” that we then use for future purchases. To help you identify saved cards, we may store the last 4 digits of the card, the card type (e.g. Visa or MasterCard), and the expiry date.
You may delete a saved card in your customer account at any time.
15. We refer to this data as personal data.
HOW WE USE PERSONAL DATA AND DEVICE DATA
16. We use the device data we collect to help detect potential risks and fraud, to improve and optimise our website (by generating data on how our customers browse and interact with it), and to analyse the success of our marketing and other advertising campaigns.
17. We use the personal data we collect to fulfil any orders you place and to communicate with you as one of our customers. We may also use this information to help detect potential risks and fraud.
18. With your consent, we may from time to time send you information or advertising about the products and services we offer.
SHARING YOUR PERSONAL DATA AND DEVICE INFORMATION
19. We share personal data and device information with third parties who assist us in our role as data processors. We only share your data with third parties who help us use your data.
20. We may also share your personal data and device information to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our rights.
RE-MARKETING AND BEHAVIOURAL ADVERTISING
21. From time to time, we may share your device or personal data in order to provide you with targeted advertising or marketing communications we believe may be of interest to you. This may involve sharing some of your data with third-party networks such as Google, Bing, or Facebook.
DO NOT TRACK
22. Our website does not change its data collection and use practices when we see a “Do Not Track” signal from your browser.
GDPR
23. If you are resident in a country where the EU’s GDPR applies, you have certain rights.
24. To exercise your right to access your data, obtain a copy of it, or correct an error, please contact us.
GENERAL TERMS
25. This privacy policy may be updated from time to time to reflect changes to our business practices or for other operational or legal reasons.
26. For further information, please contact us using the contact details below.
